Legal Notice and Contact

Thailandka is operated by to be supplied: registered company name (to be supplied: registered company name (Thai script)), a to be supplied: legal form (e.g. private limited company) registered in Thailand under company registration number to be supplied: Thai company registration number, with its registered office at to be supplied: registered address in Thailand. We publish the site at www.thailandka.com. That is the 13-digit company number the Thai Department of Business Development gave us when the company was registered, and letters sent to that address reach us.

Thailand is the only country we are based in. We have no office, branch or subsidiary in the European Union, the United Kingdom, Israel or anywhere else.

General enquiries:to be supplied: general contact address

Some companies must appoint a Data Protection Officer — a named person responsible for privacy. We do not have one, and neither section 41 of the Personal Data Protection Act B.E. 2562 nor Article 37 of the GDPR requires us to. Privacy questions go to the address below, and we will run that test again if what we do with data changes.

This site carries no trust mark, seal, certification or verification code. We publish only registrations we actually hold. Thai law changed on 5 June 2024: a Thai limited company or registered partnership no longer registers separately for e-commerce, so there is no e-commerce registration number for us to show and no entitlement to the "DBD Registered" mark.

We are not a travel agent, tour operator, accommodation provider, broker or reseller, and we do not act for any of them. What Thailandka is and is not, in full, is in our Terms of Use.

We publish this site in Spanish and Italian and we address travellers who live in the EU, so the GDPR applies to us under Article 3(2)(a) even though we have no establishment there. Article 27 then requires a representative established inside the Union. Ours is:

Our representative in the European Union under Article 27 of the GDPR:to be supplied: EU representative (GDPR Art. 27)

You can write to our representative instead of writing to us, about anything to do with your personal data, and so can a data protection authority. A message sent there has reached us. In the words of the law, our representative is mandated to be addressed, in addition to or instead of us, by supervisory authorities and by you, on all issues related to our processing of personal data. That does not move responsibility away from us: we remain the controller, and you can still take legal action against us directly.

Two subjects have an address of their own, because the law puts a clock on them: privacy and accessibility. Everything else reaches the general address, deliberately — an inbox nobody reads is worse than a shared one that is read.

Privacy and data-protection requests:to be supplied: privacy contact address(Access, objection, correction, erasure — or a question about any of them. There is no request form and no account; an email is the whole process.)

We answer within 30 days of receiving your request, and sooner if the law that applies where you live gives you a shorter deadline. There is no charge. Why one number covers both Thai and European law is explained in how to make a request.

If we cannot do what you asked, we say why inside the same period and point you to the regulator and the courts. We ask for identifying information only if we genuinely cannot otherwise find data relating to you, and we ask for the least we can. Your rights and the honest limits on some of them are in your rights over your data.

Writing to us is itself something we do with your data. We receive your email address, whatever you put in the message, and our reply. We keep the exchange while we are dealing with the matter, and afterwards only for as long as we need it to show that we dealt with it — then we delete it. We do nothing else with it: no list, no marketing, no profile.

If something here does not work for you, tell us. For example: you cannot reach it with a keyboard, your screen reader skips it, the text is too faint to read, or a button is too small to tap. Send us the address of the page and what went wrong. You do not need to name a standard or a technique.

Accessibility barrier reports:to be supplied: accessibility contact address(Also the address to use if you need something from this site in a different format.)

We reply within five working days. If we confirm the barrier, we fix it as soon as we can and no later than 60 days from the day your message reaches us, and we tell you when it is done. While the fix is in progress we give you another way to get the information or finish what you were doing. Every message is logged with the date it arrived, so the clock is a real one. How we tested and what we already know is broken is in our Accessibility statement.

One thing first: while the site is in preview, the properties, prices and ratings you see are sample data, not live rates from any booking site. That is not an error to report — it is described in our Terms. Anything else is: a broken link, a page that does not work, a property that should not be listed, or anything here that misleads you. What we publish is ours to fix, and we will.

Corrections and complaints about this site:to be supplied: general contact address(We acknowledge within five working days and reply substantively within 30 days. No law sets a deadline for this kind of complaint; those two are commitments we set ourselves.)

Copyright. If you own rights in something published here and want it removed, write to the same address and tell us what the work is, exactly where it appears on this site, and whether you are the owner or acting for the owner. A copyright notice runs on its own, faster timetable, set out in our takedown procedure — the times in the box above are for corrections and complaints about the site.

Questions about our commercial relationships — how we are meant to be paid, whether that could ever affect the order results appear in, how a disclosure is worded, or a request to work with us — go to the general address, marked for partnerships. Today no booking site pays us anything, and most of the answer is already in how we make money and how we rank results.

Advertising, affiliate and partnership questions:to be supplied: general contact address

Thailand. For personal data, the Office of the Personal Data Protection Committee — สำนักงานคณะกรรมการคุ้มครองข้อมูลส่วนบุคคล — takes complaints under section 73 of the PDPA: pdpc.or.th. For a consumer complaint about a Thai trader, the body is the Office of the Consumer Protection Board, สำนักงานคณะกรรมการคุ้มครองผู้บริโภค.

European Union and EEA. For personal data, complain to the authority of the country where you live, where you work, or where you think the problem happened. Because we have no establishment in the EU, none of them is "ours" and each can act on its own. The European Data Protection Board keeps the list of national authorities.

If your complaint is about something other than your personal data — a price, a description, an advertisement — your national consumer authority can act against us even though we are outside the EU. For free help with a trader based outside your own country, contact the European Consumer Centres Network, which has an office in every EU country, Iceland and Norway.

Some EU countries have official bodies that settle disputes between shoppers and traders without going to court. We do not belong to any of them. We are a Thai company, so no country's scheme covers us, and we will not name one that does not. Your routes are the two above. The EU's Online Dispute Resolution platform is gone as well: it stopped accepting complaints on 20 March 2025 and closed on 20 July 2025.

An accessibility complaint has routes of its own, including one in Israel — see if we do not put it right.

• Terms of Use — what a listing means and who you contract with.
• Privacy Policy — what data reaches us, why, and for how long.
• Cookies and browser storage — every stored key, and why there is no banner.
• Affiliate Disclosure — how we make money and what orders the results.
• Accessibility statement — what we test against, and what does not yet conform.

The English text is the operative version; if a translation differs from it, the English governs. If any part of this page is unclear to you in your own language, write to to be supplied: general contact address and we will explain it.

Version 1.0 — 9 September 2026

First published: entity identification, the Article 27 EU representative block, contact routing with response times, and regulator complaint routes.

When we replace this page we keep the version it replaced, and the effective date above changes with it. Ask at to be supplied: general contact address for an earlier version and we will send it as it stood, with the dates between which it applied.